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ELITE RIDERS LIMITED

PRIVATE POLICY

Elite Riders Limited transports parcels and documents around Kenya.

Elite Riders Limited is dedicated to protecting our customers’ and users’ privacy by safeguarding proprietary, personal and corporate information that has been entrusted to us. This statement defines our practices regarding the use of information that is collected in various application-related databases while conducting this business. The scope of this policy is limited to parcels and documents collected for delivery purposes.

WHAT INFORMATION WE COLLECT


Customers provide us with information about themselves as well as information about others involved in the service provided by Elite Riders. This is referred to as third-party data and it is required in order to fulfill our service obligations. This policy applies equally to customer-provided information as well as to third-party data.

Examples of information routinely collected by Elite Riders can include, but is not limited to: names, job titles, company names, addresses, telephone numbers and email addresses, billing information, as well as specifications about the items that we store and transport.

We do not use internet cookies.

WHAT INFORMATION WE COLLECT


Customers provide us with information about themselves as well as information about others involved in the service provided by Elite Riders. This is referred to as third-party data and it is required in order to fulfill our service obligations. This policy applies equally to customer-provided information as well as to third-party data.

Examples of information routinely collected by Elite Riders can include, but is not limited to: names, job titles, company names, addresses, telephone numbers and email addresses, billing information, as well as specifications about the items that we store and transport.

We do not use internet cookies.

WHAT WE DO WITH THE INFORMATION WE COLLECT


Information collected, saved, or in any way utilized by Elite Riders is for the purpose of soliciting, conducting, or reporting on our business activities and is used strictly for that purpose and for that purpose alone.

We may send email communications about Elite Riders services and news to customers and others. Each email we send for marketing purposes enables recipients to opt out of receiving further marketing emails from Elite Riders. There are certain emails that we may continue to send to customers, such as user-requested shipment emails.

We do not share any customer information with outside parties except to the extent necessary to properly fulfill our business obligations and for which we are responsible.

Information may be provided to third parties as required by law including such circumstances as the provision of a statute, a court order such as a search warrant or subpoena, or a warning by a law enforcement agency that delivery of a court order is imminent. In these circumstances, Elite Courier will:

  • Take any reasonable steps available to communicate to customers that their data is being transferred, unless we are precluded from doing so by law; and
  • Only transfer data while the provision is current, and will then stop transferring the data.

INFORMATION PROTECTION


Elite Riders has in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect and/or modify, to prevent unauthorized access, to maintain data accuracy and to ensure the correct use of information.

Elite Riders is not responsible for maintaining the confidentiality of information that is printed or placed in plain view on the exterior of a package.

UPDATING OUR PRIVACY POLICY


Any changes to Elite Riders’ privacy policy and information handling practices will be reflected in this policy without notice by updating this posting. We may add, modify, or remove portions of this policy when it is required or appropriate to do so. You agree to review the Elite Riders Privacy Statement regularly. By accessing our company website, you agree to these changes. You may determine when this policy was last updated by referring to the modification date found at the bottom of the Privacy webpage.

Please also refer to the Terms and Conditions of Use for Elite Riders Limited.

CONTACT DETAILS


If you have any questions about the Elite Riders Privacy Policy or any concerns about your privacy, please contact your local Elite Riders office.